RedEye provides proprietary software and professional services to enable companies to turn their online customer data into value.
We do this by capturing a complete picture of online customer behaviour that supports a range of web-based tools that are proven to increase advertising effectiveness, site conversion ratios, online customer loyalty and value.
For example we can tell you what products your customers have looked at but not bought. Our system can then automatically send targeted emails to convert their interest into a sale.
Or you can target customers who haven't visited recently, thank those that have, or apologise to people who have received error pages or who were using your site when you suffered technical problems.
We call it customer value management
At its heart it means delivering the best possible customer service, creating more profitable customer relationships by understanding each person's needs. None of this is new; it is simply applying best business practice from the offline world, online.
And our unique approach isn't just for managing highly targeted and relevant Direct Marketing. Our Management Information tools can help instil accountability across the enterprise by delivering the right information to the right inbox at the right time.
We can provide a robust platform for data-driven ebusiness that will help you get the most out of your customers both online and offline.
Full service, not self-service
There are many technical and business issues that can form a barrier to success. Few people are in a better position to know what these are, let alone how to address them.
We don't just sell you software; our experienced client advisors are on hand to help you derive maximum value from your investment in a data-driven ebusiness platform. Theyll help you identify the best areas for improvement and provide access to the vast experience weve built up over the last six years. You decide where you want to go a